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Inside
From a variety of SIP handsets and Analogue Terminal
Adapters to Switches, Media Gateways and Routers,
Comms Factory can supply you with all the equipment
you need to deploy the solution at your customer’s
site.
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Connected
Offering the right connectivity is critical to
delivering a Converged Communications Solution.
Comms Factory, using our uncontended MPLS network,
can support any connectivity anywhere in the country.
Another element of the Connected portfolio is
Wholesale Line Rental (WLR) meaning that Comms
Factory can support you in providing analogue
or ISDN lines.
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Hosted
Within the Comms Factory Network there are a variety
of hosted services for our Business Partners to
take advantage of from security, back up and storage,
exchange/email through to fully functional telephony
including complex call centre working, reporting,
conferencing, call recording, location independent
automated call distribution and unified messaging.
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Outside
To allow users to access the telephone network
and the web Comms Factory have interconnects with
multiple carriers. Through these Comms Factory
can provide: numbering (geo/non geo); Emergency
Services database compliance; access to the public
telephone network; access to the web; domain name
services.
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Supported
None of the above has any value unless it is properly
supported. Comms Factory provides comprehensive
support both in terms of our partner programme
and in terms of technical support for provisioning
and fault management. SLAs support each and every
product within the portfolio from the handsets
and routers through the connectivity to the applications
themselves.
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to learn more
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Comms Factory provide the products and services
that enable our Business Partners to deliver Converged
Communications Solutions to their customers. Our partners
vary in terms of their size, experience and expertise but wherever
they have come from Comms Factory are able to support them moving
forward with Converged Communications.
Each area (and indeed each product) is available as a stand
alone offering which a partner may choose to augment their own
products, or combined with other elements of the Comms Factory
portfolio. By taking this approach we hope to allow our Business
Partners and the ability to tailor the solutions on offer to
the skills that they have.
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