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Security:- Where a company has multiple sites it is often regarded as best practice to host the firewall thus reducing the transit on the head office site and ensuring that the firewall is regularly updated and supported within SLAs. In this case, or where the customer has any other reason to host their Firewall Comms Factory can offer a variety of hosted solutions within their data centre.
Telephony:- This is an incredibly broad and varied topic and one that is far too often treated lightly. The world of the telephone system has been developed over the past 100+ years and as such has a level of complexity that is often underestimated.
By working with Teleware, who currently deploy telephony services to 23% of the FTSE 100 and 21% of the FTSE 1000, we are able to deliver a comprehensive hosted telephony solution that incorporates the 700 plus functions of a standard PBX with the world of IP. The platform is entirely network and CPE agnostic and works on multiple industry standards (Including, DASS, Q.931, DPNSS, QSig, H.323 and SIP the platform also supports varying codecs including G.711 and G729).
This means that whether your customer is deploying on a green field site or looking to evolve their existing infrastructure you can work with them at the pace that suits their business.
Storage and Archiving:- Useful for businesses and consumers alike, the ability to back up desktops, laptops and servers as well as storing mission critical data is taking on a greater importance than ever given the growth in legislation in this area. Comms Factory are working to develop a hosted facility alongside lifetime data management to ensure that everything from recorded calls through, business critical data is securely backed and accessible, ensuring not only compliance but also disaster recover.
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